How can I contact CARVEN’s online store Customer Service?
For any enquiries regarding the online store, you can contact us by email at customer.service@carven.com. Our team will be happy to assist you from Monday to Friday, 10:00 am to 5:00 pm.
For purchases made in one of our boutiques or through one of our partner retailers, their teams will be best placed to assist you, and we kindly invite you to contact them directly.
Where to find us
Paris Champs-Élysées:
Email: boutique.champselysees@carven.com
Monday – Saturday: 10:30 am to 7:30 pm
Sunday: 11:00 am to 7:00 pm
Galeries Lafayette Haussmann – 2nd floor:
40, boulevard Haussmann 75009 Paris
Phone : +33 (0)1 42 82 34 56
Email: boutique.gl@carven.com
Monday – Saturday: 10:00 am to 8:30 pm
Sunday: 11:00 am to 8:00 pm
ICCF Garden Shanghai:
12 Dongping Road, Shanghai 200031
Phone: +86 21 6013 9684
Monday – Sunday: 10:00 am to 9:30 pm
IFC Mall Shanghai – LG1 Floor, Tower D: